Privacy Policy

1. Definition of Personal Information

Personal information includes a customer’s name, email address, phone number, company or organization name, and any other information that may identify a specific individual in connection with reservation requests, inquiries, and transportation services.

2. Management of Personal Information

We take appropriate measures to protect personal information from unauthorized access, loss, alteration, leakage, misuse, or other improper handling. We strive to maintain secure internal management procedures for all information entrusted to us.

3. Purpose of Use

Personal information provided by customers is used only for the purposes necessary to operate our services, including:

• responding to inquiries and reservation requests
• coordinating transportation details and service arrangements
• communicating important updates related to a booking or inquiry
• providing customer support before and after service

4. Disclosure to Third Parties

We do not disclose or provide personal information to third parties except in the following cases:

• when disclosure is required by applicable law or legal process
• when the customer has given explicit consent
• when disclosure is necessary to a service partner or contractor solely for the purpose of fulfilling the requested service

5. Compliance and Review

We comply with applicable laws, regulations, and standards relating to personal information protection and will review and improve our internal practices as needed.

6. Ongoing Efforts

We continue to strengthen privacy protection through operational review and appropriate handling standards, including:

• maintaining secure handling of customer-submitted information
• reviewing procedures when business or legal requirements change
• improving internal awareness regarding privacy and information management

7. Contact

If you have any questions regarding this Privacy Policy or the handling of your information, please contact us through the inquiry page below.